TruWord
Get TruWord

Turn happy customers into new customers.

TruWord makes it easy to ask for reviews, get recommended to new customers and see which referrals turn into real work.

  • £5/month
  • Reviews, referrals, booking and more included
Local business owner speaking with a customer

Happy customers can leave a review in a couple of taps.

TruWord sends them straight to the review sites you already use, so there’s no hunting around for the right page.

GoogleGoogle Business Profile
Send customer →
TrustpilotTrustpilot review page
Send customer →
Checkatrade
CheckatradeCheckatrade profile
Send customer →
Other review siteAny review page with a web address
Add its web address

Recommendations are just as easy to share.

Each customer can have their own referral link. If somebody gets in touch through it, you can see who made the recommendation.

Referral linkReady to share
Customer linktruword.co.uk/ref/AB12C3
WhatsApp
Email
Copy link

You can see which recommendations turn into real work.

From the first share to the final job, TruWord keeps the referral connected to the customer who sent it.

Referral activityLatest
Sarah shares her linkSent
A new customer gets in touchReferred by Sarah
You win the jobWon
RewardDue

Referral rewards are there if you want them.

If you offer a thank-you for a successful referral, TruWord keeps the amount and payment status with the referral so it stays easy to manage.

Reward recordReferral enquiry
Reward triggerJob won
Reward due£25
StatusDue

Your dashboard shows what is happening.

Review clicks, referral enquiries, jobs won and rewards are all in one place, so it’s easy to see what customers are doing after you contact them.

  • Review clicks
  • Referral enquiries
  • Jobs won
  • Job value
  • Rewards due
  • Rewards paid
Your activityReviews, referrals and jobs
Review clicksCustomers opening your review links
Referral enquiriesNew enquiries from customer referrals
Jobs wonReferrals that became work
Job valueValue you choose to record
Rewards dueRewards still to pay
Rewards paidRewards already paid

Customers can book while they’re still thinking about you.

If booking suits your business, add your services and availability and let customers choose a time that works for them.

  • Choose which services can be booked
  • Set the times you’re available
  • Let customers choose a member of staff if needed
  • Keep your calendar in sync
BookingBusiness Profile
Available
Electrical inspection60 minutes
Tuesday10:30
CalendarAdd to calendar
BookingConfirmed
Example Business Profile
An example TruWord Business Profile.

Already have a website? TruWord works alongside it.

Keep the website you already have and use a focused TruWord page for reviews, referrals, booking and contact. If you need more, the full Business Profile is there too.

  • Keep your existing website
  • Add a focused reviews and referrals page
  • Use a full Business Profile if you need one
  • Add online booking when it suits your business
  • Share one simple TruWord address

A QR code gives customers an easy next step.

Put it on invoices, cards, leaflets, counters or your van. One scan opens the review or referral page you choose.

Ways customers can share your TruWord page

Review QRSend customers to your review page
Referral QROpen your referral page

Everything is included.

Reviews, referrals, enquiries, booking, rewards and your Business Profile all come with TruWord.

Included with TruWord

  • Review requests
  • Customer referral links
  • Referral enquiries
  • Referral rewards
  • Activity dashboard
  • Business Profile
  • Online booking
  • Calendar sync

Reviews and referrals work better together.

The same happy customer can leave a review and recommend you to somebody new. TruWord keeps both in one place.

  • Ask for reviews
  • Give customers their own referral link
  • See new referral enquiries
  • Track jobs and rewards

How the price compares

TruWord£5/month
Trustpilot Starterfrom £119/month per domain, billed annually
NiceJob Pro$125/month (USD)
Referral Factory Starter$95/month (USD)

Competitor prices are based on the information they published when we last checked.