From a happy customer to a new enquiry.

TruWord helps you ask for reviews and recommendations, then keeps track when those recommendations turn into enquiries and work.

Get TruWord See pricing

Local business owner speaking with a customer

It starts with your customers.

Add customers one at a time or bring in a list you already have.

Customers3 selected

John SmithCustomer Ready

Sarah JohnsonCustomer Ready

Mike BrownCustomer Ready

A review or recommendation request takes a few moments.

Use one of your saved messages or write your own, then ask for a review, a recommendation or both.

Request previewReview + referral

Customer seesHappy with us?

Leave a review

Recommend us

TruWord keeps track when somebody shares your business.

Each customer can have their own referral link. If somebody gets in touch through it, you can see who sent them.

Referral activityLatest

ReferralSarah shared your business

EnquiryNew enquiry from Sarah’s link

When a referral becomes work, you can record it.

Mark the referral as won, add the job value if it’s useful to you, and keep any reward with the referral until it’s paid.

New enquirySee what happened next

ResultJob | Won

Job valueJob value | Optional

RewardReward | Due or paid

Your existing review sites still do the reviewing.

Add Google, Facebook, Trustpilot, Checkatrade or another review page. TruWord simply gives customers an easy way to reach the right one.

GoogleGoogle

Open review page

FacebookFacebook

Open review page

TrustpilotTrustpilot

Open review page

CheckatradeCheckatrade

Open review page

Other siteAny review page with a web address

Add the web address

Booking can be added if it suits the way you work.

Choose the services people can book, set your availability and let customers pick a date and time.

Let customers choose a member of staff or anyone available
Set time off and gaps between appointments
Offer group or repeating bookings if you need them
Keep your calendar in sync

BookingCustomer booking preview

Business Profile

ServiceElectrical inspection

DateTuesday 8 September

Time10:30

BookingConfirmed

From a happy customer to a new enquiry.

It starts with your customers.

A review or recommendation request takes a few moments.

TruWord keeps track when somebody shares your business.

When a referral becomes work, you can record it.

Your existing review sites still do the reviewing.

Booking can be added if it suits the way you work.

You can see where a recommendation came from.